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About refunds


 

Our skilled mentors can help you by writing you effective proposals which ultimately will help you win bids or projects on freelance websites.

They will also accompany each proposal with a personal overview that will teach you how to write them like they do. However, our main intention is not only to write you proposals and to teach you how to write them but also to help you get projects or win bids on freelance websites.

Given that we trust in the expertise of our mentors, we offer you a 30-day partial refund guarantee but only for our "Normal freelance user", "Pro freelance user", "Super freelance user" and for our "Super Plus freelance user" membership plans. For more information about our "partial refund guarantee", please read the paragraphs below.

Important!

Please understand one thing, from the money you pay us, we also pay our mentors. They get paid failry and earn a little more money than what we actually earn for each advice they give you, for each proposal they write for you and for each question about a freelance website that they answer for you. Your mentor would not be willing to assist you if we didn't pay him/her fairly. To make our membership plans affordable, we decided to earn just a little bit less than what our mentors get paid.

 
 
Our mentors are going to work hard for you so they deserve to get paid for all the advice they give you every month and for all the proposals they write for you so we can't take that money away from them. Given this, when we refund you money, we will not refund you the complete amount you paid for your membership plan of choice, it will be a partial refund. It will be the price of the membership plan - what your mentor will get paid for assisting you on that month. Any unspent credits you may still have on your account at the time of the refund request will be removed from your account. You must ask for this partial refund at least 7 days before your membership plan renews again.
Mentors are not employees or representatives of RACsuccess. Use of this site is subject to the terms and conditions for Mentor and to the Member terms and conditions. "RACsuccess" (tm) is a trademark of RACsuccess.com.